Annoying Utterances

“Thank you for calling. Your call is very important to us. All of our associates are busy serving other customers. Please stay on the line and your call will be answered in the order received”.

Translation: “We’ve put you on indefinite hold, and won’t tell you where you are in the queue or your expected wait time. We don’t want to spend a lot of money on staff since that cuts into our profits. So you get to listen to prerecorded music with frequent repetitions of this message until you get frustrated and hang up. If you do get through, you’re going to talk to someone sitting in a call center halfway around the world who will spend the first five minutes verifying your identity. We know that we have no competition, so you’re going to have to deal with us on our terms. Sucka!” More at the New York Times